Reservation questions

Is there a cancellation fee?
If you cancel 3 days in advance, there’s no charge. Canceling 2 days prior, is 50% charge, the day before, is a 80% charge, and cancelling on the day is 100% charge.
What happens in the event of a typhoon comes?
Considering the safety of customers and staff, all reservations will be canceled. In this case, no cancellation fee will be charged.
Can small children participate in activities with family?
Certainly, young children are more than welcome. We also have life jackets available for both kids and adults, which we provide for rides.
How many days in advance can I make a reservation?
We take same-day reservations however, during busy times, we might not be able to accommodate walk-ins. Therefore, we recommend making a reservation in advance.
Can we participate as a group?
Group customers are very welcome! We would appreciate it if you could contact us before making a reservation.

Access questions

Is parking available at Heshikiya Port? Is it paid or free?
There is free parking available at the port.
How long does it take from the airport to the port?
By highway, it will take about an hour and a half to arrive. For more details, please refer to the Directions/Ferry page or feel free to contact via phone or LINE.

Other questions

What should I bring?
For barbecues and sight seeing, there is no need to bring anything. For swimming and marine sports, all you need are bathing suits, some extra clothes, a towel, soap, and other essentials.
What payment methods are available?
The following payment methods are available:

credit cards
(VISA, Master, AMEX, JCB, Diners, DISCOVER, UnionPay),

transportation IC cards
(Suica, PASMO, Kitaca, manaca, ICOCA, SUGOCA, nimoka, HAYAKAKEN, tolca),

QR payments
(d payment / PayPay / auPAY / Jcoin / WeChatPay / Alipay / Kakaopay / EZ-link / Touch’n Go eWallet / Gcash / COIN+).

Other payment options include ApplePay, iD, and QUICPay.
Are there showers (changing rooms) and restrooms on the island?
There are restrooms and showers available near the beach.
Is it fine if I am not confident in swimming?
Even if you are not confident in swimming, you can still participate. You can enjoy the beach in shallow waters, and we also rent out life jackets.
This is my first time trying a marine sport. Is that okay?
Absolutely, we will gently operate the jet ski/boat. If you’re feeling uncertain, we’ll provide detailed explanations before your participation. Feel free to approach our staff without hesitation.